Bonnaroo Information

Bonnaroo Help Center

• Getting Here & Getting Home

  • What’s an address I can use with google maps?

• General Event Information

  • When & Where is the festival this year?
  • Who is playing? When is the lineup announced?
  • Is there a schedule of performances?
  • What things are allowed or prohibited?
  • What is your bag policy?
  • Does Bonnaroo have a mobile app?

  See all 13 articles

• Tickets, Orders, & Accounts

  • When do tickets go on sale?
  • How can I see or edit my order information?
  • What if the event is cancelled?
  • Ticket / Wristband Terms & Conditions
  • I can't log in to see my order - can you help?

• Campgrounds and Vehicle Passes

  • How do car and camping passes work? Vehicle pass basics
  • What are the rules for each camping and parking pass type?
  • What are the rules for RV passes? + RV FAQ
  • What is “daily entry” and how does it work?
  • My group is in multiple cars, how do we camp together?
  • Can I bring a motorcycle?

  See all 17 articles

• Working with Bonnaroo

  • Are there opportunities to work at the festival?
  • Food Vendor Details & Requirements
  • Craft Vendor Details & Requirements
  • How do I apply to be a vendor? Can I sell things?

• Volunteer with Bonnaroo

  • Are there volunteer opportunities available with Clean Vibes?
  • Are there volunteers opportunity with C'roo?

• Health, Safety, and Security

  • Bonnaroo Entry Requirements
  • Help. I bought a ticket and tested positive for COVID-19. Can I get a refund? 
  • Camping Carbon Monoxide WARNING
  • Can I bring medications and/or prescription drugs?
  • What food safety precautions do you take?
  • Is there safety or security staff?

  See all 8 articles

• Guides, Tips, and How-To's

  • Festival Guidebook
  • Staying comfortable - tips from experienced Bonnaroovians
  • The Bonnaroovian Code
  • What should I pack? (packing list)
  • Arrival pro-tips & advice

• Accessibility

  • Bonnaroo Accessibility Guide
  • How can I ask an accessibility or ADA question?

• Welcome to Platinum

  • Platinum Guidebook

• Contacting Us

  • How do I contact the Festival?
  • I’m a band/artist, how can I play the show?