Bonnaroo Information

Bonnaroo Help Center

• Getting Here & Getting Home

  • What’s an address I can use with google maps?
  • Can I Uber, Lyft or use other ride shares at Bonnaroo?
  • How do I get to Bonnaroo if I’m flying?
  • How do I get to Bonnaroo by car or RV?

• General Event Information

  • Is there a schedule for Plazas?
  • Is there a schedule of performances?
  • When & Where is the festival this year?
  • When do the campgrounds open and close?
  • What things are allowed or prohibited?
  • Does Bonnaroo have a mobile app?

  See all 28 articles

• Tickets, Orders, & Accounts

  • When do tickets go on sale?
  • Where is the Box Office?
  • When do tickets ship?
  • I tightened my wristband and/or had to cut it - what do I do?
  • How can I see or edit my order information?
  • Can I still get tickets if it’s sold out?

  See all 14 articles

• Campgrounds and Vehicle Passes

  • I have a question about my Souvenir Tent/Large Darkroom Tent.
  • How do car and camping passes work? Vehicle pass basics
  • What are the rules for each camping and parking pass type?
  • What are the rules for RV passes? + RV FAQ
  • What is “daily entry” and how does it work?
  • My group is in multiple cars, how do we camp together?

  See all 24 articles

• Working with Bonnaroo

  • Are there opportunities to work at the festival?
  • Food Vendor Details & Requirements
  • Craft Vendor Details & Requirements
  • How do I apply to be a vendor? Can I sell things?

• Volunteer with Bonnaroo

  • Are there volunteer opportunities available with Clean Vibes?
  • Are there volunteers opportunity with C'roo?
  • What is the C'roo?
  • I want to join the C'roo! What comes next?
  • C'roo FAQs
  • Pre-Show & During-Show C'roo Descriptions

• Specialty Programs

  • How do I join the Roo Run (Bonnaroo 5k)
  • Do you offer shuttle services?

• Health, Safety, and Security

  • Bonnaroo Entry Requirements
  • Help. I bought a ticket and tested positive for COVID-19. Can I get a refund? 
  • Camping Carbon Monoxide WARNING
  • Can I bring medications and/or prescription drugs?
  • What food safety precautions do you take?
  • Is there safety or security staff?

  See all 9 articles

• Guides, Tips, and How-To's

  • Festival Guidebook
  • Staying comfortable - tips from experienced Bonnaroovians
  • The Bonnaroovian Code
  • What should I pack? (packing list)
  • Arrival pro-tips & advice

• ADA Accessibility

  • Full Accessibility Guide
  • How do you accommodate fans with disabilities?

• Welcome to VIP

  • VIP Directions
  • VIP Guidebook
  • VIP Campground Entry
  • VIP Campground Plaza
  • VIP Restrooms and Showers
  • VIP General Store

  See all 9 articles

• Welcome to Platinum

  • Platinum Directions
  • Platinum Map
  • Platinum Restrooms and Showers
  • Platinum Campground Entry
  • Platinum Guidebook
  • What Platinum Camping, Tent and RV options are there?

• Contacting Us

  • How do I contact the Festival?
  • I’m a band/artist, how can I play the show?