This is a living document! Be sure to check back regularly for more detailed information as we get closer to the fest!
Welcome to Platinum!
Greeting earthlings! We’re thrilled to have you at The Farm for an amazing weekend of live music and positivity!
To help you navigate your four days at the festival, please take some time to read through this welcome guide. And be sure to pass it on to everyone in your group so all are in-the-know. This continues to be a living document and will be updated as necessary throughout the weekend. Happy Roo!
BEFORE YOU ARRIVE
Check out our Bonnaroo Entry Requirements.
Packing for Bonnaroo
Be sure to visit What Should I Pack for great tips on what to bring. Additionally, bring a mask, rain gear and yoga mat if you want to participate in our complimentary sessions. Don't forget to pack your toiletries and towels!
Wristband & Parking Pass Will Call
If your wristband and/or parking were not mailed to you, you can pick them up the Bonnaroo Box Office. Look for the Platinum Will Call Lane for expedited service.
Bonnaroo Box Office Location and Hours
AT BONNAROO
Platinum Schedule-at-a-Glance
- Platinum Centeroo Lounge & Bar: 12pm - 1am daily (closes at 12am Sunday)
- Platinum Concierge: 12 pm - 10pm daily
- Platinum Shuttle: 12 pm-1 am Thursday–Sunday
- Braid & Glitter Salon: Thursday 1pm - 7pm, Friday - Sunday 12:30pm - 6:30pm
- Thursday Welcome Party: 6pm - 8pm
- Sunday Crunch Brunch Supreme by House of Yes: DRAG BINGO: 11am - 1pm
Platinum Centeroo Lounge
*New in 2023! An oasis inside the festival grounds offering a wide range of amenities for relaxing and recharging between sets. Located between the Who's Broo Pub and the WHICH Stage. Look for the entrance just off the main road to the right of WHICH Stage (if looking at it).
Platinum Centeroo Lounge
Hours: 12pm– 1am Thursday - Sunday (closes at midnight Sunday)
This space includes:
- Fully-enclosed, air-conditioned tent for cooling off and relaxing
- Full-service bar stocked with complimentary beer, wine, spirits and non-alcoholic beverages
- Platinum Cafe - never go hungry with all-day dining (menus attached at bottom of page!)
- Platinum Hair and Glitter Salon - get festival-ready with these complimentary services! Thursday 1pm - 7pm, Friday - Sunday 12:30pm - 6:30pm
- A variety of comfy furniture
- Two TVs showing live feeds from the WHAT and WHICH stages, plus live sports
- Complimentary WiFi
- Complimentary Lockers and Mobile Charging
All-inclusive Dining
We hope you’re coming hungry because we have some amazing eats waiting for you! Chef Tim Love has designed menus that cover just about every taste and include options for vegans, vegetarians and gluten-restricted diets. Everything is included as part of your Platinum package.
All food is served in the Cafe. See below for service hours and menus.
- All-Day Snacks: 12PM - 1AM
- Lunch: 12:30PM - 3:30PM
- Dinner: 5PM - 8PM
- Late-Night Snacks: 9PM - 11PM
Menus attached at bottom of page!
All-inclusive Bar Service
In the Platinum Centeroo Lounge, we have lots of ways to quench your thirst.
Lounge Bar
Between sets or while dining, grab a beverage from the full-service bar in the Platinum Centeroo Lounge.
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Hours:
- Full-service 12 pm–1 am Thursday-Sunday (closes midnight Sunday)
- Menu: coming soon!
Platinum Viewing Areas
Beverage service included in all Platinum viewing areas.
- Located at the What Stage, Which Stage, This Tent, That Tent and the Other Stage
- Hours: during sets until 2 am
- Menu: Selection of beer, seltzers and water
Viewing Areas
By far one of the most popular perks of Platinum is access to fantastic stage viewing! We have exclusive spaces at five stages, and each includes beer, seltzer and water service.
WHAT Stage
- Premium, dedicated area along the curve of the barricaded pit – Center-of-Stage viewing
- Entry is stage left (the right if you’re looking at the stage)
WHICH Stage
- Premium, dedicated area along the curve of the barricaded pit – Center-of-Stage viewing
- Entry is stage left (the right if you’re looking at the stage)
THIS Tent
- Premium, dedicated area at the front of the stage
- Entry is stage left (the right if you’re looking at the stage)
THAT Tent
- Premium, dedicated area at the front of the stage
- Entry is stage right (the left if you’re looking at the stage)
OTHER Stage
- Premium, dedicated area at the front of the stage
- Entry is stage right (the right if you’re looking at the stage)
All viewing areas, while ample, are limited capacity and available on a first-come, first-served basis.
Golf Cart Shuttle
Why walk when you can ride? This on-demand service will take you directly from the Lounge to stages and back again. See below for stops and schedule.
Shuttle Hours
- 12 pm–1 am Thursday–Sunday
Shuttle Stops
- Platinum Centeroo Lounge
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Stage Viewing Areas:
- WHAT
- WHICH
- THIS
- THAT
- OTHER
Shuttle Rules
- No alcohol on board
- No standing or sitting on laps; one person per seat
- For your safety, keep your limbs inside the cart
The Extras
As if all of the above isn’t enough, we also have these fun additions for you:
- Access to VIP and GA+ — Enjoy unfettered access to all VIP and GA+ areas. Please note that food and drinks are all for purchase in these areas.
- Merchandise gift — A special thank-you for our Platinum guests. Redeemable at the Platinum Concierge.
Health, Safety & Security
Please take a moment to familiarize yourself with our policies and procedures for maintaining everyone’s safety and security throughout Bonnaroo.
Platinum Help
We are here to help you with any questions you may have. Reach us at:
- Email info@bonnaroo.com