Tickets, Orders, & Accounts
- When do tickets go on sale?
- Where is the Box Office?
- When do tickets ship?
- I tightened my wristband and/or had to cut it - what do I do?
- How can I see or edit my order information?
- Can I still get tickets if it’s sold out?
- Layaway plans overview
- Can I finish paying off my layaway plan early?
- I joined a groop after I already had a normal car pass. Can I get a refund on the car pass?
- What if the event is cancelled?
- Is there an ambassador program?
- Ticket / Wristband Terms & Conditions
- Do layaway plans work for VIP or Platinum?
- I can't log in to see my order - can you help?