What should I expect after submitting my application?
Once you submit your application, you will receive an immediate confirmation email, and a follow up with your C’roo placement within 72 hours. You will also receive training emails and information periodically sent via email. Schedules with shifts will be released at least one month prior to the festival. You will receive your wristband, camping pass, and directions to the volunteer campgrounds at our check-in location in Manchester once you arrive.
Can I camp with my friends who are also volunteering?
Yes, all volunteers are camped in the same area of the festival. Cars are parked in campsites as they arrive, so if you want to camp beside other volunteer friends, make sure you check in and come onto the site at the same time - otherwise, your campsites will be separated.
Do I need to purchase a festival wristband if I am volunteering? If I’ve already purchased one before signing up, am I eligible for a refund?
You do not need to purchase a ticket, and should not, as your volunteer wristband will allow access to the festival when you are not working. Refunds are not available if you have already purchased a ticket, however.
How likely am I to be chosen for a volunteer position?
Volunteer positions with The C’roo are filled on a first-come, first-serve basis. There are a limited number of spots available (subject to how many shifts we need to fill), so applications will only be available until those spots are full. That being said, unless you have volunteered in the past and done something wrong, you can pretty much guarantee that your application will be accepted as long as there are still spots open (we will take the application down once all spots are full).
When do I need to arrive in Manchester / why so early? What if I can't come until later?
Check-in for volunteers, where you will pick up your wristband and volunteer t-shirt, will only be open before the festival begins. All volunteers must attend training on site prior to their first shift. The arrival deadlines allow just enough time for all volunteers to arrive in Manchester, check in, set up camp and attend training before beginning work!
What if I cannot do certain types of labor due to a health condition / other access-related needs?
If you have accessibility-related concerns or cannot perform specific types of labor due to health concerns, please email us to let us know, and we will schedule you for work that meets your needs. We can also connect you with the festival’s Accessibility team to answer further questions about camping / getting around the festival.