2024 information is not yet available. For reference check out the information from 2023 below.
What should I expect after submitting my application?
Once you submit your application, you will receive a confirmation email and your C’roo placement within 72 hours. You will also receive training emails and information periodically sent via email. Schedules with shifts will be released at least one month prior to the festival, and shift swapping will be open after the schedules are released. You will need to travel to Manchester and check-in off-site to receive your wristband, camping pass, and directions to the volunteer campgrounds.
Can I camp with my friends who are also volunteering?
Yes, all volunteers are camped in the same area of the festival, known as “The Back 60”. Cars are parked in campsites as they arrive, so if you want to camp beside other volunteer friends, make sure you check in and come onto the site at the same time.
Can I camp with my friends who are not volunteering?
Your camping pass will only grant your vehicle access to the "Back 60," which is the volunteer and vendor camping area, not the main campgrounds where ticket holders camp. You are also required to arrive to site before GA wristbands are allowed in, which means your friends cannot ride in your vehicle. Only volunteer wristbands are allowed in the Back 60.
Do I need to purchase a festival wristband if I am volunteering? If I’ve already purchased one before signing up, am I eligible for a refund?
You do not need to purchase a ticket, as your volunteer wristband will allow access to the festival when you are not working. Refunds are not available if you have already purchased a ticket.
How likely am I to be chosen for a volunteer position?
Volunteer positions with The C’roo are filled on a first-come, first-serve basis. There are a limited number of spots available (subject to how many shifts we need to fill), so applications will only be available until those spots are full. That being said, unless you have volunteered in the past and done something wrong, you can pretty much guarantee that your application will be accepted as long as there are still spots open (we will take the application down once all spots are full).
When do I need to arrive in Manchester / why so early? What if I can't come until later?
Check-in for volunteers, where you will pick up your wristband and volunteer t-shirt, shuts down after Tuesday. Training for during-show volunteers is on Wednesday, and scheduled shifts start on Thursday, so later arrivals are not possible for us to accommodate.
What if I cannot do certain types of labor due to a health condition / other access-related needs?
If you have access-related issues or cannot do certain kinds of labor due to health concerns, you can email us to let us know, and we will schedule you for work that meets your needs. We can also connect you with the festival’s Access team to answer further questions about camping / getting around the festival.