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What ADA and Accessibility accommodations are available at Bonnaroo?

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ADA ACCESS AND ACCOMMODATIONS (subject to updates)

We want to make sure that all music lovers enjoy the Bonnaroo experience!

Click a short-cut or scroll to each topic below:

Deadlines

Deadlines to Request Accommodations: Bonnaroo is committed to ensuring that all patrons have an inclusive and accessible experience at our Festival. Please review the services and amenities we provide and write access@bonnaroo.com to request accommodations. It helps us immensely if you make your request as soon as possible. Last minute requests may not be possible to fulfill.

For effective communication (ASL), guided tours, assisted listening devices (ALD) requests, fill out this Request Form.

The deadline for submitting accommodation requests is May 13, 2026. 

Getting There: ADA Parking & Entry

DRIVING YOUR VEHICLE TO ACCESSIBLE CAMPING

Find directions on how to get to Basecamp/Accessible camping here.

DAILY ENTRY & ACCESS TO BASECAMP/ACCESSIBLE CAMPING

To camp in Basecamp (the Accessible Campgrounds just north of the Centeroo entrance and the Tower) which includes Primitive Car Camping, Carpool Primitive Camping, and Power RV, or to park in on-site Accessible Day Parking areas you must purchase an Accessible Pass for the area in which you wish to stay. 

If you purchased a camping or parking spot instead of an Accessible camping/parking spot, please email access@bonnaroo.com as soon as possible. If space/ticket inventory in this area is still available, our guest services team will work with you to update your order with the correct tickets. If there is no availability remaining in Accessible camping/parking you will need to camp/park in the location you purchased tickets for. You are still welcome to use and participate in any services made available by the festival or at the Accessibility Center.   

Bring Documentation

You should have received a parking/camping car hangtag in the mail with your festival tickets/wristbands. This parking/camping car hangtag acts as your ticket for vehicle access into Accessible camping/parking areas such as Basecamp.  

In addition to this ticket/hangtag, for Car Camp or RV Camp in the Accessible Camping area, you must also have a government-issued accessible parking tag, placard, sticker, or license plate (from this point on referred to as an “government-issued accessible parking tag”). If you do not have a government-issued accessible parking tag, but have purchased a pass for an accessible camping/parking area and have confirmed your needs for accessible camping/parking services with the accessibility/guest services team through access@bonnaroo.com, please be prepared to show your correspondence at the tollbooth. The person to whom this tag is issued must be in the vehicle with the Accessible Camping/Parking pass. We will be checking this documentation at the tollbooth. If the person’s name listed on the documentation is not in the vehicle, an officer will be contacted.

Access Lanes at the Tollbooth

The Access Lane at the West and South (Highway) Tollbooths is where those with Basecamp parking should enter. DO NOT USE THE EAST TOLLBOOTH TO ACCESS BASECAMP! You will not be allowed to enter and will be sent back around to the west. As you approach the West or South (Highway) Tollbooth entrance to Bonnaroo, look for the signs with the wheelchair symbol directing you to the Access Lane. If you are not able to get into the proper lane, inform the tollbooth staff that you have a pass to camp in an Accessible Camping Area. A representative from the Access Program will make their way to your vehicle or you will be directed to pull through the tollbooth, park on the side, and wait for Access Staff to assist you. For other accessible camping/parking areas (i.e. Moon Colony), please follow the designated ticketed area.

Companion Vehicle

A guest with a government-issued accessible parking tag or confirmation from access@bonnaroo.com may have one vehicle in addition to the one they are in join them in accessible camping. Both vehicles will need to have purchased an accessible camping pass. The vehicle without a government-issued accessible parking tag or confirmation from access@bonnaroo.com must arrive at the same time as the person with the government-issued accessible parking tag or confirmation from access@bonnaroo.com. The person to whom the government-issued accessible parking tag was issued must be in the lead vehicle. The Companion vehicle must be an automobile, not an RV.

Campsite Sizes

Campsites are approximately 20’ x 20’. RV sites are about 20' x 50'

Accessible Day Parking

Accessible Day Parking is available to those who have a government-issued accessible parking tag or confirmation from access@bonnaroo.com and who have purchased an Accessible Day Parking Pass. The Access Lane at the West and South (Highway) Tollbooths is where those with Accessible Day Parking should enter. Follow signs for Accessible Day Parking. It is located within Basecamp just north of the Centeroo entrance and the Tower. 

The car may not be left overnight, companion vehicles are not allowed, tents or shade canopies may not be setup, and there is no camping in or next to these vehicles. Come to the Accessibility Center for shade and additional services.

Accessible Festival Entrances

There are specially designated lanes at the Centeroo entrances for patrons in need of accommodations. Look for the signs with the international symbol of access above the accessible entrance lanes or ask a staff member to direct you to the lanes. You must have a wristband from the Access Center to utilize these lanes. 

ADA Accessibility Center (Access Center)

The Access Center will be located at Basecamp next to the Tower Entrance.

Our Access Center services include, but are not limited to:

  • Answers to questions specific to the Accessibility Program
  • Information relevant to our patrons in need of accommodations 
  • Requests for accessibility wristbands 
  • Power outlets for recharging powered mobility devices 
  • Programming information in large print and braille for reference 
  • Assisted Listening Devices (ALDs) 
  • ASL (American Sign Language) list of performances and registration

Accessible Viewing Areas 

All tickets to the Festival are general admission, purchasing a separate accessible ticket is not necessary.

Upon arrival, please visit the Access Center for information on the accessible viewing areas. Patrons in need of mobility accommodations or Deaf patrons can request an accessibility wristband at the Access Center. This wristband is to show Festival staff that the patron plus one companion is eligible to enter the accessible viewing areas or the Deaf areas. The accessibility wristband is non-transferable.

All tickets to the Festival are general admission, purchasing a separate accessible ticket is not necessary.

Upon arrival, please visit the Access Center for information on the accessible viewing areas. Patrons in need of mobility accommodations or Deaf patrons can request an accessibility wristband at the Access Center. This wristband is to show Festival staff that the patron plus one companion is eligible to enter the accessible viewing areas or the Deaf areas. The accessibility wristband is non-transferable.

Viewing Area Wristband Policies

  • All Festival attendees must have an event ticket for admission into the Festival
  • ADA wristbands to access Accessible seated viewing platforms for those in need of mobility accommodations and ASL viewing areas are good for the whole weekend.
  • Do NOT remove your wristband for the entire duration of the event. If your ADA/ASL wristband is damaged or removed, it can be replaced at the Access Center.
  • One companion wristband will be issued for each accessible guest.
  • If an accessible guest wants to switch their companion, please bring the old companion wristband to the Access Center to be reissued.
  • Accessibility Program wristbands to access Accessible seated viewing platforms and ASL viewing areas are good for the whole weekend.
  • Only one companion will be admitted with each guest with an accessible viewing area wristband or ASL viewing area wristband.
  • The ASL viewing section(accessible by the ASL viewing wristband) is specifically designated for Deaf guests who use ASL (American Sign Language) and rely on visual interpretation of the performance. If you do not use ASL, the Festival offers assistive listening devices that may better suit your needs. Otherwise, please know that the Festival provides excellent sound coverage throughout the venue to enhance your experience. 
  • An accessible or ASL wristband does not guarantee a spot in the viewing areas
  • Please note that both viewing areas have a limited capacity and are available on a first-come, first-served basis. We cannot save or reserve seats or areas on the platform.
  • Once it’s determined that an accessible or ASL viewing area is filled to capacity (including adequate aisle space for entering and exiting the area), the area will not be available for additional entry. 
  • The ASL (American Sign Language) dedicated pit/viewing area at a given stage will only be open for artist’s performances that are scheduled to have an American Sign Language interpretation. 
  • Signage will be placed at the Festival identifying all viewing areas for patrons with mobility limitations and patrons who are Deaf. Accessible viewing areas are marked with the International Symbol of Access on the Festival Map. To see the designated accessible viewing locations, please visit the Access Center for a map of the festival grounds or visit the map on the Festival help center (or the map on the official Festival app)

Note: To access any ADA seating within premium areas (GA+, VIP, Platinum, etc.) the patron and their companion must have those designated ticket types.

Can I bring a companion to assist me? 

A companion is welcome at Bonnaroo, but all festival attendees must purchase a festival ticket to enter. If you have any other questions or need anything else we will have staff available on-site at the Accessibility Center located by the Tower Entrance gate.

Wheelchair Accessibility & Other Powered Mobility Devices

The Festival is wheelchair accessible but is a large venue with great distances between activities and attractions. It is outdoors and across city streets and pathways. Some travel is over natural terrain and terrain designed for motor vehicles. If it should rain, there could be mud.


The Festival does not provide personal care or push service of any kind or wheelchairs for rent or loan. Wheelchairs, power wheelchairs, and three or four-wheeled scooters are allowed only for use by patrons in need of mobility accommodations. For safety reasons, requests to use other power-driven mobility devices will be reviewed on a case-by-case basis. Powered wheelchairs may also be charged at the Access Center. Patrons should bring all cords and accessories needed to charge their devices. Chargers must use a 110-volt, 20-amp circuit.


A few campsites with power are available for purchase to those who use powered medical devices. For reservations in Basecamp, contact access@bonnaroo.com prior to the start of the Festival. To view and purchase accommodations equipped with power outside of Basecamp, visit www.bonnaroo.com/accommodations 

Accessible Restrooms & Other Accessible Features 

Flush Toilet Facilities: Flush toilets are located just inside the main entrance to Centeroo, to your left as you enter, and farther south in Centeroo, near to the crossover to the What Stage. There are accessible stalls in each facility. Skip the line and proceed inside to the accessible stalls. 

Accessible Portable Toilets and Showers: Accessible portable toilets are available in the Accessible Camping area and where other portable toilets are located. There will be

Accessible portable toilets placed at Accessible Viewing Areas at select stages. Showers are available to all patrons for a fee. In Accessible Camping areas there are accessible showers. 

American Sign Language (ASL) Services

Guests requesting interpretation for specific performances should submit an Effective Communication Request Form: 

Effective Communication Form 

Requests should be submitted no later than: May 13, 2026 

While every effort will be made to accommodate requests, interpretation availability cannot be guaranteed for requests received after the deadline.

View the schedule of interpreted performances.

ASL (American Sign Language) Viewing Areas

Guests utilizing ASL (American Sign Language) services should visit the Access Center upon arrival to receive an ASL wristband.

How do I obtain an ASL wristband?

Upon arriving at the Access Center, please let a member of the accessibility team know that you are requesting ASL accommodations. An ASL team member will assist you with a registration process to sign up for your requested accommodation. This registration process requires the use of American Sign Language.

Once the process is completed, you may be issued an ASL wristband, which allows access to designated ASL viewing areas during interpreted performances.

ASL wristbands are valid for the entire Festival weekend. Please do not remove your wristband during the event. If your wristband becomes damaged or is removed, visit the Access Center for assistance.

ASL Viewing Areas

ASL (American Sign Language) viewing areas:

  • Are available only during performances scheduled to have ASL interpretation
  • Operate on a first-come, first-served basis
  • May reach capacity during popular performances
  • Allow one companion per guest with an ASL wristband

Please note:

  • This accommodation is designed only for those guests in need of American Sign Language as an accommodation. 
  • An ASL wristband does not guarantee access to a viewing area if the area has reached capacity.
  • ASL services are generally not provided between scheduled interpreted performances.
  • ASL viewing area is not open when there are no scheduled interpreted performances. 
  • Guests may bring their own interpreter for assistance throughout the Festival; however, interpreters must also possess a valid paid Festival ticket.
  • ASL viewing locations and interpreted performance schedules are available through the Festival app, Festival Help Center, and the Access Center.

Deaf and Hard of Hearing Accommodations

Assisted Listening Devices (ALDs) are available and may be requested at the Access Center.

Please note:

  • Receiver equipment is available on a first-come, first-served basis.
  • Availability may be limited.
  • Compatible personal devices may be used where applicable.

For advance accommodation requests, please complete the Effective Communication Form. 

The Festival is a large outdoor event featuring professional concert sound systems and amplified music throughout the venue. Guests who are Deaf or Hard of Hearing and do not use American Sign Language are welcome to move throughout the Festival grounds (within the access permitted by their ticket type) to find the location and audio experience that best meets their individual needs.

Many guests find that positioning themselves closer to a stage or speaker array provides their preferred listening experience. Due to the size and layout of the Festival, audio levels and sound quality may vary throughout the venue.

Special Dietary and Prescription Medicine Needs & Medical Considerations

Outside food and drinks are not allowed inside the Festival, but if a patron has special medical dietary restrictions, items will be allowed.

Patrons are allowed to bring their medically necessary materials and medications into the Festival, provided that all medicine has a prescription label with the patron’s name. Our personnel at the entry gates will verify the contents of any medically necessary materials. Out of concern for the festival staff who handle the trash, please dispose of your medical waste and syringes in the proper disposal, which is located at the medical tent. Please see the official Festival map for the location of the medical tent. Please do not dispose of these items in other trash bins at the Festival. 

Please email access@bonnaroo.com with any additional questions.

Service Animals

Pets are not allowed within the Festival grounds. However, miniature horses and dogs, which have been trained to provide assistance to an individual as an official service animal are welcome. If accompanied by a service animal, you will be provided a Patron Notice of Responsibility for a Service Animal. Please enter through the accessible lane.

Getting Around

Golf Cart Shuttle Service: Limited golf cart shuttle service is available to patrons needing mobility accommodations and one companion. We will have shuttle stops at Basecamp

Accessible Camping, the What Stage, the Which Stage, and the Other Stage. The shuttles begin running about half an hour before the music starts for the day and ends when the Main Stage shuts down for the night. If you need to use this service, please inquire about it at the Basecamp Accessibility Center.

Other Access Program Tips 

Keeping Your Cool

Yes, it is HOT in Tennessee in June! Direct sunlight or not, you will need to plan a bit to keep hydrated and stay healthy. To help cool down, pass through the misting tent in the Accessible Camping area. There are other areas that provide cool respite and fun stuff to check out. Stop by the Accessibility Center for the list of air-conditioned locations. You are also welcome to rest in the shaded Accessibility Center tent or the Activities Tent behind the Accessibility Center at Basecamp. Other things you can bring that will help you keep your cool: “cooling bandana” or “cooling vest” (google that), and hat with a wide brim.

Ice

Ice is sold at the general stores.

Vendors

If assistance is needed while conducting business with a vendor, request the assistance from the vendor, a member of the Accessibility/Guest Services Team, or any Bonnaroo staff person.

Special Permissions

Bonnaroo will consider any request by an attendee with a disability for reasonable modification of its policies, practices or procedures or for auxiliary aids and services that will permit the attendee equal enjoyment of the goods and services offered at the Festival. We encourage you to make any such request as far in advance as possible to enhance our ability to evaluate and fulfill the request. 

How can I ask an accessibility/ADA question or make a request?

For any questions, please email access@bonnaroo.com For effective communication (ASL), guided tours, assisted listening devices (ALD) requests, fill out this Request Form.

 

See you at Roo!

 

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