Each ticket buyer to Bonnaroo will receive a high security wristband with a uniquely coded RFID (Radio Frequency Identification) chip embedded inside. Every wristband will be scanned as you enter & exit the festival site, as well as the Centeroo and Main Venue areas.
Each package shipped will include detailed instructions on the proper procedure for using your Bonnaroo wristband. It is important that you read these instructions and follow them exactly. Failure to follow these instructions may result in you not being admitted to the festival site. At the festival, if you have any questions or problems regarding your wristband, visit one of the Wristband Customer Service stations where a staff member can help you. Station locations will be clearly marked on your festival map.
Wristbands are non-transferrable. One wristband per person. Each individual accessing the event must have their wristband registered and on their wrist at all times.
Wristbands will ship 2-4 weeks before the festival. If you have not received your wristband(s) 7 days prior the start of the festival, please contact our ticket provider, Front Gate Tickets at support.frontgatetickets.com
Accidentally tightened your wristband before putting it on or it arrived damaged? Not to worry! If your wristband has been tightened or is damaged, please bring it with you to the event, use it to enter the campgrounds, and go to a wristband customer service location near the entrance to centeroo where you can get a replacement band (you will need to prove your purchase, so bring ID, card, and the original purchaser if it’s not you). Have questions? Contact Front Gate Tickets at support.frontgatetickets.com
At the festival, you can stop by one of our Wristband Customer Service locations near the entrances to Centeroo if you need help with a wristband issue.