If you purchased through the TM Exchange - you will need to reach out TM Exchange support at the following link. The terms of service for their refund policy are available here. https://www.ticketexchangebyticketmaster.com/CustomerService/
If you purchased through the TM Exchange - you will need to reach out TM Exchange support at the following link. The terms of service for their refund policy are available here. https://www.ticketexchangebyticketmaster.com/CustomerService/