DRIVING YOUR AUTO OR RV TO ACCESSIBLE CAMPING
Travel Directions: For directions on how to get to Accessible Camping at the Festival click here.
DAILY ENTRY & ACCESS TO BASECAMP (ACCESSIBLE CAMPING): To camp in Basecamp (the Accessible Campgrounds just north of the Centeroo entrance and the Tower) which includes Primitive Car Camping, Souvenir Tent, Primitive RV, and Power RV, or to park in Accessible 1-Day or 4 Day On-site Parking areas you must purchase an Accessible Pass for the area in which you wish to stay. If you purchased a camping or parking spot instead of an Accessible camping/parking, please email access@bonnaroo.com as soon as possible. If space/ticket inventory in this area is still available, our guest services team will work with you to update your order with the correct tickets. If there is no availability remaining in Accessible camping/parking you will need to camp/park in the location you purchased tickets for. You are still welcome to use and participate in any services made available by the festival or at an Access Center.
Moon Colony Tents: If you purchased an Accessible Luxury Bell Tent, these accommodations are accessible. For directions on how to get to Moon Colony at the Festival click here.
Bring Documentation: You should have received a parking/camping car hangtag in the mail with your festival tickets/wristbands. This parking/camping car hangtag acts as your ticket for vehicle access into Accessible camping/parking areas such as Basecamp.
In addition to this ticket/hangtag, for Car Camp or RV Camp in the Accessible Camping area, you must also have a government-issued accessible parking tag, placard, sticker, or license plate (from this point on referred to as an “government-issued accessible parking tag”). If you do not have a government-issued accessible parking tag, but have purchased a pass for an accessible camping/parking area and have confirmed your needs for accessible camping/parking services with the accessibility/guest services team through access@bonnaroo.com, please be prepared to show your correspondence at the tollbooth. The person to whom this tag is issued must be in the vehicle with the Accessible Camping/Parking pass. We will be checking this documentation at the tollbooth. If the person’s name listed on the documentation is not in the vehicle, an officer will be contacted.
Access Lanes at the Tollbooth: The Access Lane at the West and South (Highway) Tollbooths is where those with Basecamp parking should enter. DO NOT USE THE EAST TOLLBOOTH TO ACCESS BASECAMP! You will not be allowed to enter and will be sent back around to the west. As you approach the West or South (Highway) Tollbooth entrance to Bonnaroo, look for the signs with the wheelchair symbol directing you to the Access Lane. If you are not able to get into the proper lane, inform the tollbooth staff that you have a pass to camp in an Accessible Camping Area. A representative from the Access Program will make their way to your vehicle or you will be directed to pull through the tollbooth, park on the side, and wait for Access Staff to assist you. For other accessible camping/parking areas (i.e. Moon Colony), please follow the designated ticketed area.
Companion Vehicle: A guest with a government-issued accessible parking tag or confirmation from access@bonnaroo.com may have one vehicle in addition to the one they are in join them in accessible camping/parking. Both vehicles will need to have purchased an accessible camping/parking pass. The vehicle without a government-issued accessible parking tag or confirmation from access@bonnaroo.com must arrive at the same time as the person with the government-issued accessible parking tag or confirmation from access@bonnaroo.com. The person to whom the government-issued accessible parking tag was issued must be in the lead vehicle. The Companion vehicle must be an automobile, not an RV.
Campsite Size: Campsites are approximately 20' x 20'. RV sites are about 20’ x 50’.
Accessible Day Parking: Accessible Day Parking is available to those who have a government-issued accessible parking tag or confirmation from access@bonnaroo.com and who have purchased an Accessible Day Parking Pass. The Access Lane at the West and South (Highway) Tollbooths is where those with Accessible Day Parking should enter. Follow signs for Accessible Day Parking. It is located within Basecamp just north of the Centeroo entrance and the Tower. The car may not be left overnight, companion vehicles are not allowed, tents or shade canopies may not be setup, and there is no camping in or next to these vehicles. Come to the Accessibility Center for shade and additional services.
Off-Site Day Parking:
If you purchased a “Cosmic Nomads” Off-site Day Parking (4 day) or (1-Day) pass you will receive a vehicle hangtag to park in this lot. Directions to get to this lot are located on the hangtag. Scan the QR code or click here for direction to that lot. Once you arrive at the lot, there will be continuous shuttles on a loop. For more information on shuttle hours and drop-off information can be found here. There are accessible shuttles in operation.
DESCRIPTION OF THE SITE
Bonnaroo is an outdoor music festival held on a 700-acre farm. Although there are no big hills, this is rough and rugged terrain that is both grassy and bumpy: There are some gravel roadways and pathways and some paved pathways, but much of the travel is over grass. When it rains, the ground can become muddy. There is quite a lot of distance between the campgrounds and the various stages. Please write access@bonnaroo.com if you have questions.
GETTING AROUND
Golf Cart Shuttle Service: Limited golf cart shuttle service is available to patrons with mobility disabilities and one companion. We will have shuttle stops at Basecamp Accessible Camping, the What Stage, the Which Stage and the Other Stage. The shuttles begin running about half an hour before the music starts for the day and ends when the Main Stage shuts down for the night. If you need to use this service please inquire about it at an Accessibility Center.
Jamtrak: Jamtrak is a free transportation option running day and night throughout the festival grounds. These trams are accessible. For more information on routes, stops and hours visit here.
Power Wheelchairs, Scooters, and Other Devices
The Festival does not provide personal care, push service, or wheelchairs for rent or loan. Wheelchairs, power wheelchairs, and three or four-wheeled scooters are allowed only for use by patrons with mobility disabilities. For safety reasons, requests to use other power-driven mobility devices will be reviewed on a case-by-case basis.
Recharging Chairs, Scooters, CPAP, and Other Medical Devices: A few campsites with power are available to those who use powered medical devices. For a reservation, contact access@bonnaroo.com prior to the start of the Festival.
You are also welcome to bring your powered medical device to the Access Center for recharging. Bring a bicycle lock or some way to lock your device while it is being charged. Staff are not responsible for devices left for charging. Use power at your own risk. This is a temporary event and power can go down. Bonnaroo cannot promise that power will always be available. You may want to bring your own means of recharging as back up. Each individual is responsible for recharging their own device. Bring all cords and accessories needed to charge your devices.
Chargers must use a 110-volt, 20 amp circuit.
ACCESSIBLE VIEWING AREAS
Upon arrival, guests with mobility disabilities should visit an Access Center for information on accessible viewing platforms. Accessibility program wristbands are non-transferable.
Note: The wristband does not guarantee a spot in these areas. Please note that viewing areas have a limited capacity and are available on a first-come, first-served basis. We cannot save or reserve seats or areas on the platform. Once it’s determined that an accessible viewing area is filled to capacity (including adequate aisle space for entering and exiting the area), the area will not be available for additional entry.)
Signage will be placed at the Festival identifying all viewing areas for patrons with mobility limitations and patrons who are Deaf / Hard of Hearing. Accessible Viewing Areas are marked with the International Symbol of Access on the Festival Map. To see the designated accessible viewing locations please visit the Access Center for a map of the Festival grounds, visit the map on the official Festival website, or the map in the official Festival app.
What Stage: There are two raised platforms reserved for patrons with mobility disabilities for the What Stage. One platform is on the right side of the field, as you face the stage. The other platform is in the middle of the field. At the Access Center, ask about the route to the What Stage raised viewing platform.
Which Stage: There is a raised viewing platform near Fifth Avenue that is reserved for people with mobility disabilities. Watch for wheelchair symbol signs.
The Other Stage: There is a viewing platform on the left side of the field when facing the stage, near the inflatable slide.
Music Performance Tents: Inside the This and That Tents, in the far-left corner of the back of the tent, there is a raised viewing platform reserved for patrons with mobility disabilities.
Where In the Woods will have an accessible viewing area.
OTHER ACCESSIBLE FEATURES
Flush Toilet Facilities: Flush toilets are located just inside the main entrance to Centeroo, to your left as you enter, and farther south in Centeroo, near to the crossover to the What Stage. There are accessible stalls in each facility. Skip the line and proceed inside to the accessible stalls.
Accessible Portable Toilets and Showers: Accessible portable toilets are available in the Accessible Camping area and where other portable toilets are located. There will be Accessible portable toilets placed at Accessible Viewing Areas at select stages. Showers are available to all patrons for a fee. In Accessible Camping areas there are accessible showers.
Centeroo Entrances: Look for signs with the wheelchair symbol. People with mobility disabilities may use accessible lanes at Centeroo entrances but will need a wristband from an Access Center.